Specialised workflows
Off-the-shelf tools force compromises, manual work or disconnected systems.
Sub-services
CRM systems
Custom CRM for customers, contacts, deals, tasks, documents, reports, automation and integrations selected for your workflow.
Learn more →Web applications
Custom web applications, customer portals, administration systems and online platforms with purpose-built business logic.
Learn more →ERP systems
Custom ERP development for centralised operations, inventory, deliveries, documents, reports and integrations.
Learn more →API integrations
API integration for websites, online stores, CRM, ERP, payment, delivery and external systems with automated data exchange.
Learn more →Laravel development
Laravel development for custom business systems, SaaS, B2B portals, CRM, ERP and REST APIs with support and integrations.
Learn more →Admin panels
Custom admin panel development for managing content, users, orders, data, documents, reporting and internal business processes.
Learn more →AI chatbot
AI chatbot for automated answers, lead capture and customer service, integrated with websites, documents, CRM and business systems.
Learn more →SaaS platforms
Custom SaaS platform development with multi-tenant architecture, subscription plans, online payments, user roles, API integrations and administration tools.
Learn more →B2B portals
Custom B2B portal development for partners, distributors and corporate customers with individual pricing, online ordering, stock availability, documents and ERP integrations.
Learn more →REST API and backend
REST API, Laravel API and backend development for mobile and web applications with authentication, roles, documentation and tests.
Learn more →When custom software is the right choice
Growing organisations
Teams need a shared environment for data, documents and process control.
Digital products
You are creating a SaaS platform, customer portal or service with proprietary business logic.
Legacy systems
An existing solution needs stabilisation, integration or gradual replacement.
What a custom solution may include
Custom software is not a fixed package. The scope follows an analysis of users, data, constraints and measurable goals. We build the modules that have a justified place in the process.
- Business process analysis and modelling
- Project-specific CRM and ERP modules
- Customer accounts and B2B portals
- SaaS products and administration panels
- Roles, permissions, approvals and audit history
- Reports, analytics and management dashboards
- Workflow automation and notifications
- External system and API integrations
- Data import, cleansing and migration
- Logging, backups and security controls
Problems it can solve
- Brings fragmented data into a controlled environment
- Reduces duplicate entry and manual checks
- Makes ownership and work status visible
- Automates repetitive operations
- Supports rules that generic products cannot accommodate
- Creates a maintainable foundation for gradual development
How delivery works
Discovery
We clarify the problem, users, current tools and intended outcome.
Business analysis and specification
We document workflows, roles, data, integrations and acceptance criteria.
UX and architecture
We prepare key screens, a data model and an approach to security and scale.
Phased development
We release testable modules to staging and incorporate informed feedback.
Migration and integrations
We validate data and connect the agreed external services.
Testing and deployment
We verify permissions, business scenarios, failure handling and recovery.
Support and evolution
We monitor the solution and plan improvements based on real use.
Technology approach
- Laravel and PHP for business logic and APIs
- MySQL or PostgreSQL for structured data
- Vue or React where an interactive interface is justified
- Queues, caching and background jobs for demanding workloads
- Version control, staging and automated testing
What determines scope and price
The price is set individually after consultation. It typically depends on:
- Number of roles and modules
- Complexity of business rules and automation
- External integrations and the quality of their documentation
- Volume and condition of data to migrate
- Security, load and audit requirements
- Required support after deployment
Frequently asked questions
When is an off-the-shelf product not enough?
When essential work remains outside it, data must be entered twice, or the required roles, integrations and controls are unavailable.
Do we need a finished technical specification?
No. We can begin with business goals and the current workflow, then structure the specification together.
Can we start with an MVP?
Yes. We define the smallest useful scope and plan future modules without blocking sensible growth.
Can you migrate data from an old system?
Yes, after reviewing its format, quality and lawful processing requirements. We use test imports and reconciliation checks.
How is access controlled?
Permissions follow business responsibilities. Sensitive actions may require approvals, audit logs or additional controls.
Do you provide ongoing support?
Yes. The agreed service can include monitoring, fixes, updates and further development.
Who owns the source code?
Rights, repository access and handover terms are stated in the project proposal or contract.
Related services and next steps
Relevant examples from our portfolio include Mirela.bg, JobSpace.bg and Vhod.Expert.
Depending on scope, you may also need CRM systems, ERP systems, SaaS platforms, B2B portals, Web applications, API integrations or Laravel development. For budgeting, review the factors that determine price.
