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WordPress support, fixes and security

We diagnose and maintain WordPress and WooCommerce websites through controlled updates, backups, security work, performance improvements and technical fixes.

  • Checks before risky updates
  • Project-appropriate backup and recovery
  • WordPress and WooCommerce diagnostics

Who the service is for

Business WordPress websites

You need regular updates, security work and a technical partner.

WooCommerce stores

Orders, checkout, payments or delivery integrations need reliable diagnostics.

Sites affected by an update

A theme, plugin or PHP version caused an error or incompatibility.

Compromised or slow sites

You need investigation, cleanup, protection and work on the underlying cause.

What support may include

The exact scope follows an audit. Support does not automatically include a redesign, unlimited features, paid licences, hosting services or a guarantee that a compromised site can be recovered without a clean backup.

  • WordPress error diagnosis and repair
  • Problems after core, plugin or theme updates
  • Controlled updates and compatibility checks
  • Backup configuration and verification
  • Recovery from an available verified backup
  • Malware checks, cleanup and access hardening
  • Image, caching and performance optimisation
  • WooCommerce orders, checkout and payments
  • Delivery and other integration diagnostics
  • Monthly support with an agreed scope

Business benefits

  • Lower update risk
  • Faster identification of root causes
  • More dependable backup and recovery
  • Better visibility into security and performance
  • Technical continuity for subsequent changes

How we work

Initial audit

We review versions, plugins, theme, hosting constraints, logs and backups.

Risk assessment

We prioritise critical issues and clarify what cannot be promised without further investigation.

Backup and staging

We establish a recovery path and test away from production where infrastructure allows.

Fixes and updates

We complete the agreed work and verify forms, checkout and key administration tasks.

Security and performance

We apply measures supported by the identified causes.

Ongoing support

We schedule checks and response according to the selected model.

Technical coverage

  • WordPress core, themes and plugins
  • WooCommerce and checkout extensions
  • PHP, MySQL and server logs
  • Caching, image optimisation and CDN configuration
  • SSL, roles, access and baseline hardening

What shapes the proposal

The price is set individually after consultation. It typically depends on:

  • Current condition and available access
  • Number and quality of plugins and custom code
  • Availability of a working backup and staging
  • Criticality of WooCommerce workflows
  • One-off task or monthly scope

Frequently asked questions

Can you support a site built by another provider?

Yes, after an initial audit of code, plugins, theme, hosting and current risks.

What do you do after a failed update?

We inspect logs and changes, recover safely where possible and address the cause before trying again.

Do you remove malware?

Yes, when access and condition allow proper investigation. Cleanup is combined with credential changes, updates and measures against recurrence.

Can you guarantee the site will never be attacked?

No. No system has absolute protection; we reduce risk through updates, restricted access, monitoring and backups.

Do you support WooCommerce payments and orders?

Yes, after reviewing the specific plugins, providers and integrations.

Are new features included?

Only when explicitly estimated and included. Larger development is planned separately.

Do you offer monthly support?

Yes, with agreed capacity, priorities and response expectations.

Related services and next steps

Relevant examples from our portfolio include KingHR.bg and StudentSchool.eu.

Depending on scope, you may also need WordPress websites, WooCommerce stores, Website support, Online store support, Speed optimisation or Updates and security. For budgeting, review the factors that determine price.

Related projects

See what we have built

View all projects →
Corporate website KingHR.bg

KingHR.bg

Building a corporate website for a staffing agency with clear service presentation and client contact.

HR agency with online presence for staff recruitment
Project website StudentSchool.eu

StudentSchool.eu

Building a project website for ICT innovation, education and scientific potential.

ICT online platform for an ICT education project

Plan safer WordPress maintenance

We will begin with a technical assessment and propose a realistic scope for repair or ongoing care.